Lucidya

  • Lucidya is a Riyadh-based AI-powered customer experience management (CXM) platform tailored for the Arab world. Founded in 2016, it leverages proprietary Arabic Natural Language Processing (NLP) technology to provide real-time insights across digital channels, including social media, email, and chat. Lucidya's platform enables organizations to understand and engage with customers effectively, offering features like sentiment analysis with 92% accuracy across 15 Arabic dialects.
  • Homepage : www.lucidya.com
  • Recent Financing Round : $6M Series B in January 2022
  • Other Investors : Rua Growth Fund, M.A.L Ventures, AlRashed Group, Venture Souq, SEEDRA Ventures, Saudi Venture Capital Company, Abunayyan Holding, BIAC
  • Portfolio company : SparkLabs Saudi Arabia



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